Job Description
Meeting the territory’s sales & collection targetsCreating a demand for the company’s productsRetaining existing customersProspecting for new customers in order to expand the customer base.Market intelligence gathering of a very high order.Implementing the company’s market strategies at the grass root levelEnsuring a high level of customer service at the front line level in terms of product & technical information and proper product recommendations. Laying a strong foundation of trust & competence with customers.Handling customer complaints quickly and with minimum damage to the company’s image:Principal Accountabilities: Planning.Resource allocation, PJP of subordinates.Primary customer targets, town/district/zone targets, secondary targets.Demand Generation Activation plan.Setting up of objectives and beat plan formulation of other frontline manpower like CCS etc.New town/customer/business/product development.Suggestions for relevant secondary schemes and localized market development plans.Supervision and MonitoringTracking primary/secondary sale achievements against plan.Monitoring daily and monthly reports of subordinates including CCS.Tracking van sale performance, regular weeding out of suboptimal routes.Tracking progress of new town/customer/product plan.Tracking progress on DG activation plans.Communication/FacilitatorTrade promotion communication to team and trade.Scheme settlements with customers.Customer query handling and closure.Closing customer/product complaints.Imparting relevant technical information on products to trade/team.Link between the branch and front line sales team.
Key Skill
Eligibility Criteria
Informations:
Company Profile
Madura Coats Pvt Ltd
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